Frequently Asked Questions
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We cover Weymouth, Portland, Dorchester, Poundbury, Puddletown, Bridport and Wool as our main catchment area
This is postcodes DT1, DT2 (part), DT3, DT4, DT5, DT6 (part).
We are able to visit other locations, please get in touch if you are outside these areas.
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Generally speaking, upon approval of your quotation, and once we have received your non-refundable deposit, we can be available to start within 2-4 weeks. However this does change depending on the size of your job, for example on very small jobs we can sometimes complete them within a week of your initial inquiry.
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All of our work is covered by a contract, which you sign before we begin any work. This includes our fixed-price quote so there's no hidden charges. Our contract includes a standard set of terms and conditions, which you can read here: Terms & Conditions
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This is a complex question to answer, as each project is so individual.
As a guide, most of our smaller jobs such as hanging a picture, putting up shelves, or installing a curtain pole start at £90 + VAT. This is where our handyman service comes into it's own, as the more little jobs you need doing, the better the rate becomes.
Our quotes are comprehensive and include materials, labour - even removal of waste is included in your fixed price. Once we have sent your quote there are no hidden costs, so you know that you won't get added charges later.
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You can book with us by getting in touch through our website contact page, or by phoning our office on 01305 584459.
Alternatively email us at sales@upcycleinteriors.co.uk with details of the project, or simply give us a call.
We ask for you to send us photos or video of the project when you get in touch so that we can tailor your quote and ensure everything is covered.
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Our preferred method is by bank transfer.
We also accept credit card payments via a payment link which is attached to all of our quotations, or over the phone & in person.
You can find the credit card payment link here: Pay by credit card.
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We have lots of photos of previous work on our projects page, or for more up to date examples you can visit our Facebook page - we regularly share completed work here.
If you are looking for a particular kind of project example just send us an email and we will happily send you some photos.
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The team at UIL have many years of experience in construction, carpentry and even architectural design - Director Mark holds a Post Graduate Diploma in Architecture and is also qualified to RIBA Part 2 level.
Our team at UIL regularly undertake relevant CPD training to ensure we are up-to-date with any skills we require - we love a spot of development in the workplace!
All customer-facing staff hold current DBS check certificates and some of our qualifications even include dementia training, first aid, manual handling and working at height certificates.
You can read more about our credentials on our about page or here: Our Expertise
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Yes! We hold insurance which covers public liability as well as employer insurance, so should anything go awry while we are working on your project you are fully covered for peace of mind.
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Yes, we are VAT registered effective as of 1st March 2025. Our VAT number is 483072978 and is shown on all of your quotes and invoices. VAT is added at the prevailing rate.
If you would like to check our registration status you can do so on the GOV.UK website here: https://www.gov.uk/check-uk-vat-number
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Yes.
Upcycle Interiors Ltd has an Upper Tier Waste Licence and provides Waste Transfer Notes for all waste collections.
Our registration number is CBDU400611
Beware of people offering cheap "tip runs"! It is a criminal act for someone to be paid to take your rubbish to the "tip" (Household Recycling Centre) and it is punishable with up to a £5k fine and 5 years in prison! When disposing of your construction waste please make sure to find a reputable company who hold an Upper Tier Waste Licence and provide a Waste Transfer Note. Don't forget, if your waste is flytipped you can be held responsible too!
Further info can be found at -
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We can carry out all minor non-notifiable work and like-for-like replacements, however UIL are not qualified electricians and therefore we do not carry out "Part P" electrical work (which includes new electrical circuits, new installations e.g. new set of spot lights, and alterations to circuits in special areas such as kitchens and bathrooms).
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Yes, we provide all basic plumbing services including replacing radiators, waste pipes, toilets, showers, baths, changing taps and relocating copper/plastic pipework.
We are not Gas Safe registered and do not carry out any gas works or works to boilers, however, we have trusted partners who can conduct this work for your project.
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Yes absolutely! We are happy to provide a quotation (or sometimes an estimate) for straightforward or small jobs based on photographs that you send us.
We request that you take some detailed close up shots, but also it is very important to send some wide angle shots from further back so we can see the rest of the room - we are not only looking at the actual work that needs to be done, but also how much space we have to work in, if there are carpets to protect, etc. Please send photos to sales@upcycleinteriors.co.uk
We also require your address please and any other info you may have regarding the property - for example “it's on the ground floor with easy off street parking on the drive”. Or “parking is limited to 1 hour and it's a flat on the 4th floor with no lift”
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Heritage Sash Windows and Doors
Frequently Asked Questions
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Yes, we specialise in repairing and restoring traditional timber sash windows across Weymouth, Dorchester, Portland and surrounding Dorset areas. We focus on preserving original features while improving functionality and longevity.
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In most cases, yes. Original sash windows can often be repaired, draught-proofed, and refurbished at a fraction of the cost of replacement, while maintaining the character of your property.
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Yes, we install discreet draught-proofing systems to improve energy efficiency, reduce noise, and eliminate rattling, all without affecting the appearance of your original windows.
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We regularly repair:
Sticking or jammed sashes
Broken sash cords
Rotten timber
Loose or rattling frames
Failed glazing
Our aim is to restore smooth operation while retaining as much of the original structure as possible.
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Yes, we replace worn or snapped sash cords and rebalance weights to ensure your windows open and close smoothly and safely.
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Yes, we restore and repair original timber doors, including front doors, internal doors, and external joinery, preserving their character while improving durability and security.
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Absolutely. We create bespoke timber doors designed to match the style and detailing of your property, ideal for period homes or where original doors are beyond repair.
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Yes, we carry out specialist timber repairs, removing decayed sections and splicing in new wood to restore strength and appearance without full replacement.
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Yes, we carefully match profiles, materials, and finishes to blend seamlessly with existing features, maintaining the authenticity of your property.
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Yes, through draught-proofing, repairs, and secondary glazing options, we can significantly improve thermal efficiency while retaining original windows.
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Costs vary depending on the condition and number of windows, but restoration is often more cost-effective than full replacement. We provide clear, detailed quotes based on your specific project.
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This depends on the number and condition of the windows, but most projects are completed within a few days to a couple of weeks. We provide a clear timeline before starting.
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Sash windows and period joinery require specific skills and knowledge. Using a specialist ensures repairs are carried out correctly, preserving both the function and historical character of your property.
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Yes, we have experience working on period and character properties, including those in conservation areas. We always aim to preserve original features and can work in line with heritage requirements.
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Finishers
Frequently Asked Questions
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Our Finishers service covers the final stage of your project - bridging the gap between building work and a polished, liveable home.
This can include painting and decorating, second-fix carpentry, fitting internal doors and trim, installing shelving, and completing the final details to a high standard.
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We’re based in Weymouth and typically cover Weymouth, Dorchester, Portland and surrounding Dorset areas. If you’re nearby, get in touch and we’ll confirm availability.
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Typical finishing jobs include interior painting and decorating, making good after other trades, fitting skirting and architraves, hanging internal doors, fitting ironmongery, installing shelves, boxing-in, minor repairs, snagging, and the final ‘tidy details’ that make a home feel complete.
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Pricing depends on scope, access, materials, and the condition of surfaces.
For smaller jobs we may quote from photos and measurements; for larger or more detailed work we can arrange a site visit to provide an accurate quote.
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We prefer to supply materials where needed so that we can ensure the very best finish.
We’re also happy to advise on the best options for durability, finish quality, and value.
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Yes - we can help with anything from a single room refresh to a full property ‘finish-out’. If you’re unsure whether your job fits, send details and photos and we’ll advise.
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In many cases, yes. We often help homeowners who have had building work completed but the finishing is messy, rushed, or incomplete. We’ll assess what’s needed and recommend the most cost-effective route to a high-quality finish.
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Yes - we carry appropriate insurance for the work we undertake.
If you need confirmation for your records, just ask and we’ll provide details.
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Often, yes.
We’ll plan the work to minimise disruption where possible, keep areas tidy, and communicate clearly so you know what to expect each day.
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Send us a message using our contact form with a short description, your location, photos (if possible), and any deadlines.
We’ll come back with the next steps and arrange a quote.
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Handyman
Frequently Asked Questions
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We offer a wide range of handyman services to help with general home repairs, maintenance, and small improvement projects. This includes tasks such as fitting shelves, repairing doors, installing fixtures, assembling furniture, decorating touch-ups, and other practical jobs around the home.
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Yes. We provide handyman services in Weymouth, Dorchester, Portland and the surrounding Dorset areas. As a local business, we aim to offer reliable, high-quality help for homeowners who need small jobs completed professionally.
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Yes. Many home repairs or installation jobs require the right tools and experience to complete safely and properly. Hiring a professional handyman can save time, prevent mistakes, and ensure the work is finished to a high standard.
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Handymen are ideal for smaller jobs that don't require a specialist trade.
Common tasks include minor repairs, installing fixtures, hanging doors, mounting TVs, repairing cupboards, painting small areas, and general household maintenance.
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Availability depends on our current schedule, but we aim to offer appointments as quickly as possible.
If you have an urgent repair or maintenance issue, please contact us and we will do our best to fit you in.
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We usually offer a fixed price quote for handyman jobs, but for complex jobs we occasionally may offer an hourly rate - this is what we call a Schedule Of Rates.
After discussing the work required, we will provide a clear quote so you know exactly what to expect.
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Yes, in fact we encourage it! Many customers book a handyman visit to complete several small jobs around the home in one appointment.
This is often the most efficient and cost-effective way to tackle a list of repairs or improvements - the more jobs you have for us, the better the rate will be as we don’t have to leave site and come back another day.
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Yes, we bring professional tools needed for most handyman jobs.
If specific materials are required, we can advise you beforehand or source them for you as part of the service.
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Yes. We are fully insured, giving customers peace of mind that all work is carried out safely and professionally.
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You can contact us through our website, by phone, or by email to discuss your requirements.
We’ll talk through the job, answer any questions, and arrange a convenient time to visit.
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Property Maintenance
Frequently Asked Questions
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Property maintenance includes routine repairs, planned preventative maintenance, emergency call-outs, inspections, and general upkeep of residential and commercial buildings.
At Upcycle Interiors Ltd, our property maintenance services in Weymouth cover everything from minor repairs and handyman tasks to roof repairs, exterior cleaning, waste clearance, and coordination of mechanical and electrical works.
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Yes. We provide professional property maintenance services across Weymouth and surrounding areas in Dorset.
We work with homeowners, landlords, letting agents, commercial property owners, and facilities managers who require reliable, ongoing support or one-off repair work.
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Property maintenance focuses on repairs and upkeep of a building.
Facilities management is a broader service that includes overseeing maintenance, coordinating contractors, ensuring compliance, managing inspections, and acting as a single point of contact for the overall running of a property.
We provide a hybrid of these services tailored to commercial buildings, managed properties, and multi-occupancy sites.
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Yes. We can create a planned preventative maintenance schedule to help reduce costly reactive repairs and prolong the life of your building.
PPM is ideal for landlords, commercial premises, holiday lets, and managed properties that require regular inspections and ongoing care.
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Yes. We work closely with landlords and letting agents to provide responsive and reliable maintenance services.
We can handle routine repairs, tenant-reported issues, inspections, exterior cleaning, waste clearance, and general building works, helping landlords protect their investment and keep properties compliant.
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Yes. All work is fully insured, and our team is DBS checked, giving clients peace of mind when working in residential or commercial properties.
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Yes. We offer commercial property maintenance and facilities support for offices, retail units, communal areas, and managed buildings.
Our services help businesses maintain safe, presentable, and fully functioning premises.
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We provide reactive maintenance services for urgent repairs where possible.
If you have an issue such as roof damage, urgent repairs, or property defects that require prompt attention, contact our team to discuss availability.
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Yes. One of the key benefits of working with Upcycle Interiors Ltd is having a single, reliable contractor for multiple services.
We can coordinate general building works, handyman services, cleaning, access equipment, and M&E requirements under one streamlined service agreement.
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You can contact us by phone or via our website to discuss your requirements.
We will assess the scope of work and provide clear, transparent pricing tailored to your property and service needs.
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Waste Removal
Frequently Asked Questions
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We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
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Send us some photos of what you’d like removed using the form below and we’ll be in touch to arrange collection. Alternatively give our friendly office team a call.