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When people think about renovating a home, they often focus on the visible outcomes — finishes, layouts, materials, and budgets. What is far less visible, but just as critical, is communication. In our experience, the success or failure of a project is rarely down to one dramatic mistake; it is usually the result of small misunderstandings and miscommunication compounding over time. Clear, consistent communication is not a “soft skill” in construction. It is a core part of de

I will put my hands up and admit that in all my marketing material, mentioning sustainability and the environment is something I...