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When people think about renovating a home, they often focus on the visible outcomes — finishes, layouts, materials, and budgets. What is far less visible, but just as critical, is communication. In our experience, the success or failure of a project is rarely down to one dramatic mistake; it is usually the result of small misunderstandings and miscommunication compounding over time. Clear, consistent communication is not a “soft skill” in construction. It is a core part of delivering a...

“It was a dark and stormy night and the boatswain said, captain tell us a tale” ... ... no, actually that's just for flavour, it wasn't a dark and stormy night - it was The Great Depression otherwise known as the credit crunch of 2008, but you could say it was a metaphorical stormy night rather than an actual one that sets off this story… So let's cast our mind back to 2012 when our director Mark had just purchased an "exciting" property. It was a dark & cold February, roughly around the...